FAQ

What documents you have to provide to Fortune Securities Limited to become Account Holder?

- Copy of valid Computerized National Identity Card (either NICOP, CNIC) of Main Account Holder
- Copies of CNIC for joint account holder(s) and nominees if any
- Documentary evidence of source of income
- Zakat Declaration form if applicable
- Bank Statement
- Power of Attorney if applicable
- Any other document(s) if required

How Can I open my account?

Request Fortune Securities Limited to send account opening form or fill the account opening form available at Fortune Securities Limited website, duly sign off and send to Fortune Securities Limited Customer Services at Fortune Securities Limited Head Office Karachi along with relevant documents and PO/DD/ local bank cheque in favor of Fortune Securities Limited or CDC Transfer Order in favor of Fortune Securities Limited.

 

How Can I Trade?

You will be emailed your user ID and Password of Trading Terminal for order execution or alternatively you may also call on +92 21 35309103 09 or drop email at info@fortunesecurities.com.

How Can I Withdraw Funds and Shares

You can use your terminal and initiate payment request or email us or send a letter requesting payment against your account balance to Fortune Securities Limited Customer Support

Similarly in case of share transfer write letter to Fortune Securities Limited Customer Services and your shares will be transferred as per CDC regulatory framework upon your instructions

How Can Client Contact Customer Services?

Clients residing either within or outside Pakistan can send an email at info@fortunesecurities.com.com detailing your query to us or by dialing +92 21 35309090 from outside Pakistan.

Clients already have a CDC Investors A/C, what is the procedure to transfer shares from CDC Investors A/C to my Fortune Securities Limited Trade Account

You will have to provide a CDC cheque (Transfer Order) in favor of Fortune Securities Limited our participant ID is 01651. Submit the cheque directly in the CDC and send us a copy of the cheque stating your Fortune Securities Limited user ID for follow up. As soon as your shares are received your Fortune Securities Limited account will be updated.

Can my account be refused to be opened?

Yes, Fortune Securities Limited reserves the right to refuse any account without assigning any reason

Where do I send my deposits and correspondences?

You may send your cheque / Pay order/DD clearly crossed in favor of Fortune Securities Limited by mail or drop it personally at Fortune Securities Limited office. No cash is accepted by us or alternatively you can directly deposit same into any of our bank accounts all over the Pakistan. For all sort of correspondence please write to following address;

Fortune Securities Limited
3rd Floor, Razi Tower, BC 13, Block 9,
KDA Scheme # 5, Clifton, Karachi, Pakistan.

How can I get my queries resolved?

You can call at our customer services department at 021-35309103 09 or can email at following, info@fortunesecurities.com